As ODYA Technology, we regularly meet with our customers to develop strategies on how the IT industry is changing and how we can support our goals. When we come together with the IT teams, two issues guide us about the solution we will develop:
While providing solutions to the challenges faced in IT operations, we also try to understand how these challenges affect their business day-to-day and in the long term. Considering the last customers to whom we have implemented infrastructure monitoring solutions, we can say that they have complaints that share two items that form the basis of the solutions we will develop.
ODYA Technology allows you to choose the most suitable solution for your needs. No matter where your environment lives or where you’re going next, it’s designed to connect with your critical business services to provide flexibility, visibility and control. Our team supports you at every step of your transformation journey and growth.
With the experience of ODYA Technology, you can continue your IT processes by gaining time and saving in the rapid growth of your company and therefore in your infrastructure, by getting both solution and service support. Your digital transformation is fully supported with customizable and adaptable solutions and services.
ODYA team works every day to provide solutions to our customers. We provide the resources our customers need and customize them based on partnership and business/relationship level. We support 24/7 incoming requests and calls.
Our overall priority is to adopt multiple products, including our observability solutions, to streamline previous inefficiencies and improve overhead. We focus on case studies and cost savings, but the reduction in overhead also comes with our excellent support services. When a question or any concern of the IT specialist we work with reaches us, the fast support and solution we provide stands out as the most important factor in providing cost advantage.
Missing an event in the manual monitoring process can result in huge costs. It is unclear when the collapse in a manually monitored infrastructure will be seen and when action will be taken against this collapse. At the same time, monitoring this process is a stressful situation for IT teams. Team members should monitor the infrastructure 24 hours a day, 7 days a week, not miss any alarms, and follow up the work continuously. It is also a very tiring process mentally.
Solving tasks at L0 and L1 levels with automation allows us to minimize human error and is key to building a more efficient IT team. Known problem – known solution actions, time is not lost in the process from alarm to solution, and incident resolution is provided with minimum time loss.