Automate 10 time-consuming IT processes with Resolve!

Despite the growing needs and popularity, intelligent IT automation is still seen as extremely complex, requiring large resources, time and financial investment. But it doesn’t always have to be this way. On the contrary, it is possible to achieve a fast and measurable return on investment for the simplest IT flows, processes.

Automate 10 Simple Processes for More Efficiency!

1. Password Reset

According to Gartner, between 20% and 50% of help desk calls involve password resets. Moreover, Forrester Research estimates the average cost of each password reset to be $70.

Automating this simple task relieves support teams and saves your business significant savings. In fact, the entire process can be executed without any human intervention, thus reducing downtime for the end user and increasing IT productivity.

2. Recruitment Processes

Manually executing onboarding processes places a significant burden on all IT and HR teams and takes time. This is especially true for organizations with a high recruitment volume. Even if your organization incurs high costs, automating this process will provide instant feedback. It will also enable faster adaptation of new employees, which will contribute to a more productive environment.

3. Creating a Virtual Machine

The daily workload of a virtual machine administrator is fraught with manual tasks and inefficient processes. However, in the event of a disaster, getting a virtualized infrastructure up and running off-site as soon as possible is critical to an organization’s ongoing operations. Automating routine VM tasks and turning some of them into self-service functions with an intelligent chatbot interface can reduce the burden of IT staff and allow them to focus on more strategic projects.

4. Response to Incoming Alarm

Infrastructure complexity leads to alarm intensities that can overwhelm IT staff and negatively impact MTTR (Mean Time To Repair) metrics. Manual alarm response means inefficient use of experienced personnel, especially for common and routine events. It is also extremely error-prone, unnecessarily time-consuming, and unsustainable in the long run as the demand for resources increases. Automating this process significantly reduces level-1 human resource requirements while ensuring that best practices are applied to each incident.

5. Freeing Up Disk Space

One of the most common causes of unplanned downtime for applications is critical disk space shortages. Something as simple as rapidly growing log files that consume disk space causes a server to crash. This leads to downtimes and hours of work lost. Disruptions with costly consequences significantly harm corporate operations. With automation, eliminating low disk space events is easily accomplished.

6. Restarting the Service

Do you know how many times a day an IT agent has to remotely restart a service due to frequent changes in application configuration files, service crashes, or the need to free up system memory? When this happens, the agent needs to remotely connect to a server, restart the server, check service availability, and perhaps take other measures. This is rarely a fast-paced process. A workflow can be set up with automation, scheduled or triggered by alert. With this you can reduce the risk and increase the uptime of the application.

7. SQL Queries

Preparing and executing SQL statements manually can cause bottlenecks in simple but time-consuming data operations. Intelligent IT automation can streamline SQL queries so they are executed much faster. Moreover, automation can facilitate a self-service mode that allows end users to run their own SQL queries without ever touching your databases. The automated workflow can be scheduled per user request or run on demand, without the need to involve a DBA (Database Admin) or anyone from IT.

8. File Monitoring

File monitoring and ensuring data integrity are among the most critical tasks undertaken by System Administrators. Almost every system admin has experienced numerous issues with users deleting or modifying files and claiming they never touched them. To avoid this and save your IT team enormous amounts of time and burden, it sets up a set of predefined workflows that automate daily routine tasks on your mission-critical files and folders.

9. Event Log Monitoring

Operating systems, applications, and devices create a continuous stream of log data containing numeric, textual, and other information. This can be invaluable for detecting and resolving issues before they cause performance issues (or worse); however, it is unrealistic to manually review all this data. IT automation can perform this function much more accurately and much faster than a human could. It can also initiate workflows to troubleshoot problems it raises and prevent potential outages that would otherwise go undetected.

10. Patch Management

Most patch management tools have a distinct and extremely frustrating lack of customization, making it a major annoyance for IT teams who must adhere to their unique enterprise SOP (Standard Operating Procedure). Automation can streamline the pre- and post-patch management process to customize the workflow. It can also integrate seamlessly with other platforms and tools to create a fine-tuned patch management process that works exactly the way you need it to.

Intelligent IT automation does not require a major system overhaul and does not require a huge investment of time, money, and other resources. By starting small and automating one or more of the ten manual processes listed above, you can dramatically transform your IT operations so you can work more efficiently and empower your talented employees to focus their skills on more meaningful work.