How a Service Provider Supports Data -Driven Decision Making by Automating IT Field Operations The Solution With Resolve! For all Service Providers, severe weather conditions mean service interruptions in internet, video streaming, telephone and wireless networks, especially in rural areas with

What is Discovery and Dependency Mapping (DDM) and Why Do We Need It? In a world where all processes run smoothly and perfectly, the CMDB acts as the sole source of truth for all your IT device inventory and the relationships

Automate 10 time-consuming IT processes with Resolve! Despite the growing needs and popularity, intelligent IT automation is still seen as extremely complex, requiring large resources, time and financial investment. But it doesn't always have to be this way. On the contrary,

Why Do We Need ITPA When There Is RPA? Technologies such as ITPA and RPA basically improve IT processes, provide better service and at the same time make the life of institutions easier. ITPA and RPA are designed to automate tasks

4 Tips to Streamline Intelligent IT Automation Deployment According to the survey conducted by Deloitte in 2020, 73% of organizations are embarking on the path of adopting IT automation. While 26% of respondents are piloting automation, 38% have a truly enterprise-wide