Operational Efficiency
Automates routine and repetitive tasks.
Reduces manual intervention and workload.
Teams can focus on more strategic projects.
24/7 NOC Monitoring, AI-Driven Incident Resolution, and Intelligent Alarm Management
Leverage ODYA Automated NOC for continuous, 24/7 proactive monitoring of your IT environment. Benefit from AI-driven incident resolution and seamless L0, L1 and L2 technical support to enhance operational efficiency and system reliability.
24/7 End-to-End Monitoring
ODYA Automated NOC continuously monitors and analyzes all layers of your IT environment 24/7. It ensures uninterrupted tracking of components at every level of your infrastructure, enabling immediate intervention in case of potential issues.
Centralized Alarm Management
By automatically converting alerts from monitoring systems into actionable notifications, it eliminates the risk of missed incidents. When ODYA Automated NOC detects an event, it promptly notifies relevant teams via written alerts or call-based notifications through the platform.
AI-Powered Incident Management
Utilizing predefined rules and AI-driven scenarios, ODYA Automated NOC automates incident response actions. When previously encountered and documented “known issues” occur, the system instantly applies the corresponding “known solutions.”
Advanced Root Cause Analysis
Through proactive monitoring and advanced root cause analysis capabilities, it not only identifies issues but also prevents recurring or similar incidents in the future.
Centralized Knowledge Repository
ODYA Automated NOC aggregates, analyzes, and generates insights from large volumes of logs, metrics, event records, and performance data collected from various systems, providing a single source of truth for your IT operations.
Transform Monitoring Data into Meaningful Insights!
ODYA Automated NOC collects, analyzes, and converts data from monitoring systems into actionable insights. It identifies the root cause of incidents, highlights critical resources, and enables rapid response to performance issues.
Enhance Your Operational Efficiency by Managing Your Monitoring Ecosystem with ODYA Automated NOC!
24/7
Support Operations
20000-1
27001
9001
Certificated
25K+
Nodes
Certificated Technical Engineers
Components We Monitor and Manage
ODYA Technology NOC operations teams expertly manage all infrastructure components
Server
Robot
Application
Network Interface Card
Switch
Repeater
Bridge
Router
Gateway
Firewall
Access Point
Modem
Server
Network Interface Card
Bridge
FireWall
Robot
Switch
Router
Access Point
Application
Repeater
Gateway
Modem
Service Support Levels
L0
It is the technology that first meets the accidents and support calls from the monitoring systems and transfers them to the relevant teams for a solution. The call is received, recorded, forwarded and its status is followed.
L1
Accidents from monitoring systems and customer support calls; It is a technology that provides a basic solution within the framework of “known problem – known solution” (Known Error – Known Solution). Unresolved problems are assigned to L2.
L2
It is the person or technology to which complex accidents that cannot be resolved in L1 are addressed and resolved for the first time. The solution created is placed in the “known problem – known solution” matrix. Unresolved problems are assigned to L3.
L3
The level of support provided by the manufacturer/developer.
L0
It is the technology that first meets the accidents and support calls from the monitoring systems and transfers them to the relevant teams for a solution. The call is received, recorded, forwarded and its status is followed.
Accidents from monitoring systems and customer support calls; It is a technology that provides a basic solution within the framework of “known problem – known solution” (Known Error – Known Solution). Unresolved problems are assigned to L2.
L1
L2
It is the person or technology to which complex accidents that cannot be resolved in L1 are addressed and resolved for the first time. The solution created is placed in the “known problem – known solution” matrix. Unresolved problems are assigned to L3.
The level of support provided by the manufacturer/developer.
L3
Why ODYA Automated NOC ?
What are the key capabilities of ODYA Automated NOC ?
How IT Teams Benefit ?
How CTOs Benefit ?
Automates routine and repetitive tasks.
Reduces manual intervention and workload.
Teams can focus on more strategic projects.
Detects incidents instantly and responds automatically.
Minimizes downtime and accelerates incident response.
Improves SLAs (Service Level Agreements) and increases customer satisfaction.
Uses AI to predict and prevent potential issues.
Prevents major failures by detecting issues early.
Avoids reputation and financial losses caused by critical failures.
Filters out low-priority alerts, reducing team workload.
Prevents unnecessary distractions, improving productivity.
Reduces the need for overtime, lowering costs.
Collects real-time data and generates automated reports.
Eliminates time-consuming manual reporting.
Provides accurate, up-to-date insights for better decision-making.
Standardizes processes to minimize mistakes.
Reduces misconfigurations and human errors.
Lowers operational risks and prevents data breaches.
Manages increasing workloads without additional manpower.
Makes it easier to manage growing IT environments.
Expands IT operations without increasing workforce costs.
Why ODYA Automated NOC?
What are the key capabilities of ODYA Automated NOC?
How IT Teams Benefit?
How CTOs Benefit?
Reduced Downtime & Errors
Detects incidents instantly and responds automatically.
Minimizes downtime and accelerates incident response.
Improves SLAs (Service Level Agreements) and increases customer satisfaction.
Proactive Issue Management
Uses AI to predict and prevent potential issues.
Prevents major failures by detecting issues early.
Avoids reputation and financial losses caused by critical failures.
Better Resource Utilization
Filters out low-priority alerts, reducing team workload.
Prevents unnecessary distractions, improving productivity.
Reduces the need for overtime, lowering costs.
Advanced Reporting & Analytics
Collects real-time data and generates automated reports.
Eliminates time-consuming manual reporting.
Provides accurate, up-to-date insights for better decision-making.
Prevention of Human Errors
Standardizes processes to minimize mistakes.
Reduces misconfigurations and human errors.
Lowers operational risks and prevents data breaches.
Scalability
Manages increasing workloads without additional manpower.
Makes it easier to manage growing IT environments.
Expands IT operations without increasing workforce costs.
%
0
Reduced service interruption
x
2
Faster root cause analysis
%
0
Increased user satisfaction
Take Our Survey Let’s Analyze Your IT Environment Together!
ODYA Automated NOC Plans and Pricing
Carefully curated capabilities for your IT environment
Basic
- Already Implemented
- Integration
- Monitoring
- Notification (Call + SMS etc.)
- Daily System Check
- Update/Upgrade
- Reporting
- Node Based Pricing
Professional
- Implementation
- Monitoring
- Notification (Call + SMS etc.)
- Daily System Check
- Update/Upgrade
- Reporting
- Node Based Pricing
Enterprise
- Implementation
- Monitoring
- Notification (Call + SMS etc.)
- Enrichment
- Auto Remediation
- Auto Resolve
- Reporting
- Node/Workflow Based Pricing
Premium
- Implementation
- Monitoring
- Notification (Call + SMS etc.)
- Enrichment
- Auto Remediation
- Auto Resolve
- Advanced L2 Support
- Reporting
- Node/Workflow Based Pricing
Resources that help you to see the benefits of ODYA Automated NOC!
Contact us for detailed information about ODYA Automated NOC!
